Privacy Policy

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Effective Date: 7-13-2020

Jose's Carpet Cleaning ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website josescarpetcleaning.com ("Website") or using our services.

We collect two types of information:

Information that identifies you as an individual, including:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (if applicable)

Automatically collected data when you interact with our Website, such as:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the Website
• Cookies and similar tracking technologies

We use your information for the following purposes:

• To provide and improve our cleaning services.
• To respond to your inquiries and requests.
• To process payments and send invoices.
• To send updates, promotional materials, and notifications about our services (with your consent).
• To analyze Website usage and improve its functionality.
• To comply with legal obligations or resolve disputes.

We take appropriate technical and organizational measures to protect your personal information, including:

• Secure data storage and encryption where necessary.
• Limited access to personal information for authorized personnel only.
• Regular monitoring of our systems to prevent unauthorized access or breaches.

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: Third-party companies that assist in delivering our services (e.g., payment processors, IT support).
• Legal Obligations: When required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of all or a portion of our business.

Our Website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences.
• Analyze Website performance and usage.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.

Depending on your location, you may have the following rights regarding your personal information:

• Access, update, or delete your personal data.
• Opt-out of receiving promotional emails.
• Request a copy of the data we have collected about you.

To exercise these rights, please contact us.

Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our Website and services are not directed at individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised "Effective Date."

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us.

Jose's Carpet Cleaning

By using our Website or services, you consent to the terms of this Privacy Policy.